By David Tepera, June 9, 2021
No matter what industry you’re involved in, what would make customers want to come back to you? When people are in your presence, what experience do they walk away with?
When our daughter Daylyn was a waitress at an upscale restaurant, I explained, “People will request you as their server if they had a great experience.”
It seems there are unlimited restaurants in our area to dine out. The atmosphere can be amazing or ordinary, and if we have a nice experience, we will go back. Otherwise, we have many other choices.
Admit it, if you had a negative experience, you’ll spend your money somewhere else.
Tina and I have a list of restaurants and businesses we will never go back to because the experience was way underwhelming for various reasons.
For all the gym owners and personal trainers, your business is built and will thrive according to a client’s experience. We have many older clients come to us because they had a bad experience at other gyms. It’s a must to listen to the client’s needs, medical conditions (if any), age and plan training accordingly.
Just so you know, we do support other gyms and send people to them if the client’s goals don’t fit our environment. There’s a gym or facility for everyone. You just have to do your research.
What about you? Do you project positive behavior in the presence of others? We all deal with negative situations in our lives, so do your best to keep personal drama to yourselves. Your reputation will generate or lose business.
As a parent, what experience are you offering children? There’s plenty of divorced parents who need to get past their differences and learn to co-parent to give children proper life experiences. Just know, your children are constantly watching and listening to you. For some of you, it’s time to grow up and be an adult. It’s not too late.
Remember, every single day we step out into this world to gain another experience. The only person who can change their surroundings is you. Only associate with people who are like-minded. Those who are self-driven and improve those around them. You want to be that person.
At the end of today, your life will be filled with the experiences you chose to have. Take control of your life and be a role model to others. Your life will be fulfilled knowing that others’ lives are better with you in it. It’s time for you to offer positive experiences for others.